Phone line noisy and internet slow for

Fault ***<br> <br> My mothers phone line has been down/noisy for nearly 2-3 weeks... <br> You cannot hear a thing . All you hear is terrible feedback ..<br> <br> This must be effecting the ADSL (Same line) as you can often now browse..<br> I am guessing a lady from Telkom keeps trying to call the number ( we cannot hear what she is saying)<br> <br> The ADSL line was previously down for around a year because of theft...<br> <br> Please fix this line