AB
Anthony B
1 reviews | Active since Jul 2011
13 Apr 2015, 09:55
Phone line faulty for 4 weeks and no service
Telkom reference 537CRK170315.<br> I reported my phone and DSL line fault on the 17 March 2015 and it is still faulty today 13 April 2015.<br> Telkom sent me two SMSs, one on 17 March 2015 with the fault number and the second on the 18 March 2015<br> with \Your fault is in hand with our technical repair division."<br> I have escalated three times online"
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Telkom's replyOfficial
13 Apr 2015, 11:11Hello toncat,
We understand why you wanted to bring this matter to our attention.
Please note that this is being attended to and we will contact you and provide a resolution.
Your reference number is SM102810.
Regards
Basani Baloyi
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please note that this is being attended to and we will contact you and provide a resolution.
Your reference number is SM102810.
Regards
Basani Baloyi
Telkom Social Media Team
***
Telkom's reply13 Apr 2015, 11:11
Official
Hello toncat,
We understand why you wanted to bring this matter to our attention.
Please note that this is being attended to and we will contact you and provide a resolution.
Your reference number is SM102810.
Regards
Basani Baloyi
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please note that this is being attended to and we will contact you and provide a resolution.
Your reference number is SM102810.
Regards
Basani Baloyi
Telkom Social Media Team
***