Phone line down for nearly 2 weeks

<p>Initially reported that my line was faulty with lots of noise and frequent desyncs from my ISP. Was told that Telkom called and spoke to Jessica who claimed there was no error, and closed the ticket. Needless to say, I don't know who Jessica is. Had to create a new ticket, and in the interim my phone line has died entirely. Since then I've had to call daily for updates (there are none), have had my ticket expedited (whatever that means, clearly not that it's anymore urgent), and am still unable to conduct my business.</p> <p> </p> <p>Frankly, I'm beyond anger: I now just feel embarrassed for you. The very first hour fibre is available to me, I'll be cancelling my subscription with you.</p>