Phone line died on 24th December 2015

Item: Telkom
Rating: 2
Author: Catherine C

I have logged the call. I have spoken to the call Centre. I have used the Facebook medium for communication. My call has been escalated and yet still I have no phone line.<br> <br> I am beyond desperate. All I want is someone to actually call me and advise when my phone will be fixed. I also have no ADSL line.<br> <br>

Helpful (0)

Replies (1)

Telkom's replyOfficial

12 Jan 2016, 14:19

Hello Catwithaopinion,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM186458.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
***

Telkom's reply12 Jan 2016, 14:19

Official