MK
Michelle K
1 reviews | Active since Dec 2014
15 Jan 2016, 11:00
Phone line dead for 100 hours and counting...
My home telephone line in Kenilworth (Cape Town) went completely dead on Monday 11 January 2016 at 2pm. I logged a fault immediately. There has been no response on the fault: apparently it's the whole road and we're still waiting for it to be fixed. Telkom this morning said that it was cable theft and \they are investigating". They could give me absolutely no indication of when it will be fixed. """
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Telkom's replyOfficial
15 Jan 2016, 19:47Hello mkuttel,
Thank you for making contact with us
At present the pending fault reference indicates that our field technicians are in fact attending. Your reference is linked to the bulk fault and further updates will be relayed to you via SMS
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
At present the pending fault reference indicates that our field technicians are in fact attending. Your reference is linked to the bulk fault and further updates will be relayed to you via SMS
Regards
Keagan
Telkom Social Media Team
Telkom's reply15 Jan 2016, 19:47
Official
Hello mkuttel,
Thank you for making contact with us
At present the pending fault reference indicates that our field technicians are in fact attending. Your reference is linked to the bulk fault and further updates will be relayed to you via SMS
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
At present the pending fault reference indicates that our field technicians are in fact attending. Your reference is linked to the bulk fault and further updates will be relayed to you via SMS
Regards
Keagan
Telkom Social Media Team