1 reviews | Active since Apr 2017

15 Aug 2017, 14:19

Phone line dead, again.

Phone line is dead again for the third time in a few months. No internet, no phone, no work or communication with family overseas. Can Telkom please install fiber in Assa***?

0
Replies (4)
's update16 Aug 2017, 08:37
Reviewer Update
Trying to track the fault reference number on the website but it only allows numbers not letters in the reference box.... so how do I track this fault?
Telkom
Telkom's reply17 Aug 2017, 11:37
Official

Good morning.

Sorry for the delay and inconvenience caused. This fault is assigned to a technician for further assistance. No time of repair is noted yet. We've escalated the fault for urgent attention

Interaction ***

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update17 Aug 2017, 12:11
Reviewer Update
Thank you Moenieb, I appreciate your help.
's update18 Aug 2017, 17:44
Reviewer Update
Thanks for reconnecting us. After 5 days. Hope it's the last time.