eP
emile P
1 reviews | Active since May 2015
14 May 2015, 15:30
Phone line dead,adsl not working,no service
Non existent service.<br> <br> I have logged a call a month ago and still to this day no one phoned back. Unable to contact your help desk because no one pics up,have waited in total plus minus 4 hours on the phone and no assistance.<br> <br> Moved my isp from telkom to Afrihost and everything worked via Afrihost ,his morning when i woke up the whole phone line is dead. Cant phone telkom because phone line is dead, cant phone from cell phone because im not going to pay for an hour and half call where no one is picking up.<br> <br> Cant log a fault via telkom site because the fault i logged a month ago hasn't been closed<br> <br> I am GATVOL OF YOUR **** SERVICE TELKOM!!!
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Replies (1)Telkom's replyOfficial
14 May 2015, 16:17Hello evp,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply14 May 2015, 16:17
Official
Hello evp,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
