Phone line and ADSL line fault not fixed in month

I have had a fault on my phone line and as a result my ADSL line that has not been fixed for more than a month now. Telkom has called me to rate their service but have not actually done anything to fix their fault. This has been escalated through my ISP and directly with Telkom. My ISP has escalated the issue four times now.<br> <br> Their technician was supposed to come and fix the fault once again yesterday and once again did not show up.<br> <br> Telkom is utterly useless but their technicians are out in my neighbourhood rolling out fibre every day. based on my experience I would not buy sign up for fibre with them if they were the last provider on the planet. Fortunately we have three providers rolling out fibre in our area.<br> <br> Soon I will be able to say good bye Telkom!