phone, internet not working

<p>to whom it may concern,</p> <p>i find it strange that a big company like Telkom you have to struggle for a problem to solved or attended too. sept 19 2016 telephone was cut off and reported reference no given was 97CTK220916 of which matter was attended to and it was identify that cable is ****** technician informed me that it will be reported. till today no feedback and still line not working, having the bad experince as usually that telkom systmes does not talk to one another, my bill is here need to pay for a telephone, internet line that has not been working since the 19th. i am really tired of this shady service that i am getting from Telkom, i know i am not the only one with this problem but its problematic that everytime when i have issue will do as wise report. but the responce to fix the matter always i need to get an external party to get poeple to do their job. systmems needs to talk to each detect problem fix them i mean 3 weeks going with no responce. good question comes what are poeple doing when their report for duty if their can get to on fixing the problem</p> <p> </p> <p>i am not happy at all this happens everytime. </p> <p> </p>