1 reviews | Active since Mar 2017

16 Mar 2017, 17:24

Phone has been cut for 3 weeks

<p>I pay my account manually each month.<br />I was late to pay last month and my line was rightfully cut.</p> <p>After paying, I called Telkom to let them know.<br />I was informed that my line will be reactivated in 72 working hours.</p> <p>It wasnt reconnected.</p> <p> </p> <p>3 weeks later, 6 calls to their call center and a visit to a telkom store, and my line is still cut.</p> <p> </p> <p>I then spoke to Tremain (call center manager), who promised he'd assist and my line will be rea1ctivated within 24 hours....</p> <p>24 hours later.... and it still isnt active.</p> <p> </p> <p>Where to next?</p> <p> </p> <p>I have been very patient up until now.</p>

0
Replies (0)