CM
Christopher M
1 reviews | Active since Apr 2013
10 Jun 2015, 11:13
Phone Down and ADSL
Telkom sent a text message to my wife and mentioned they were doing maintenance in the area, this was about 2 weeks ago. Ever since then my phone is down and my ADSL, I have logged a ticket with telkom [***] on the 03-06-2015 and when tracking progress online they have not even started it yet. What makes me really angry about the situation is that telkom caused the issue but are slack in fixing it, is this fair on me the consumer.
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Telkom's replyOfficial
10 Jun 2015, 13:42Hello Moriarty,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
Best regards,
Telkom's reply10 Jun 2015, 13:42
Official
Hello Moriarty,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank Mkwa****
Social Media Team
Best regards,