Phone doesn't charge - have to reboot all the time

---------- Forwarded message --------- From: Kaveek Jimmy <***> Date: Thu, Sep 19, 2019 at 11:20 AM Subject: Phone doesn't charge - have to reboot all the time To: <***>

Good Day We have been having endless issues with this new "digital" phone that was given to us. The phone itself is forever giving issues, from charging to poor battery life, to been unavailable most of the time until we reboot. Please let me know how you plan to resolve this issue.

MRS. PREMILLA JIMMY 3 *** RD Account no ***x39086

Phone # 011 70x ***x

Regards, Kaveek