phone company just want money with no service.

Good day,

Below is my first complaint to u guys on witch I have not gotten any reply.

Now i have a new complaint. Seeing as I am a client and I asked for my line to be moved. Although your system says I cancel. How in hell can i fight tooth and nail to get something i have cancelled? Please explain that.

But no I have ordered a new line. Now I get service from the company with the worst service. But now i have to pay R700 for installation. How the hell does that work? So if u moves my line (where your technician cancels it) it is free but if i order a line i must pay R700?

May i please get a answer on this or are u guys just this bad?

i am even considering your 4meg or 8meg uncapped home line. But there is no service to speak of.

Regards,

Rian

Good day,

Three weeks ago a requested my line be moved to my new addres. a technitian phone me but I was not home. next day I phone sam technitian and he told me he had to se if he can get my jobcard again. I also phone another technitian and he said my order was cancceld. phoned you sales devision. they gave me a number I can just give the technitian so he can install my line. phoned the technitian and gave him that number.

today he let me know my order has been cancceld.

how the hell does that happen ? is Telkom realy that useless all I want is internet and for that to happen I need a line installed.

even your Facebook page is useless.

my reference number is ********** 53A

the technicians installation number is 31-470888

some assistance would be appreciated.

regards,

Rian