Phone and Internet problems

It seems the only way to resolve any query with telkom is through hello peter. The lines at Rosebank are ridiculous and telkom phone staff is just not efficient!<br> <br> My problem, I have a fixed line look a like and after working for a day it says account suspended and now it just keeps saying limited service. I took out the sim and battery and then put it back it doesnt help. So from around 18th September I had no service.<br> <br> Also I took a package with LTE internet, 5Gb and 5GB after midnight but the signal is very poor and on the telkom website it says I should get LTE signal. You'll sent a technician and he agreed the signal is very poor. What are you'll going to do? He also said we should have an all network sim but we only have a telkom sim.