Phone and ADSL line not working

8 Months ago submitted a report via Hellopeter to get the attention of Telkom. They responded and resolved my problem. The technician that was dispatched said that the main connection on the pole had to be replaced as the box where the connections are made is falling apart. The technician made temporary connections and the ADSL was up and working again. The telephone line was a bit noisy but it was bearable. Over time the line got worse and the ADSL problems were back. <br> There was no response to the new connections that had to be made. The telephone line is so noisy that I can not lodge a complaint to the call center as they are having problems to hear because of the line quality. I used the 30591 sms option and a technician called me about 3pm on 16 Feb 2015. Nobody was home and able to open to give them access to the line.I asked the technician if it was possible to come on the 17 Feb 2015 and he agreed that he would be here just after 9am.<br> I cave the tech a call back on the number he contacted me and he said that my fault was now with another technician. I spent the whole day from work waiting to hear that my problem was passed on to the next person. Where to next?