RZ
Reinhardt Z
1 reviews | Active since Sept 2011
30 Aug 2015, 11:00
Phone and Adsl line not working
I have been without a Phone line and Adsl Line for almost a week . <br> <br> First Ref Number : 801CWK270815 ( Received sms to tell me its fixed) <br> IT IS NOT FIXED!!!!!<br> <br> The a escalation ref number : 734792<br> <br> Second Ref number: 163CWK290815<br> <br> I will not pay my bill this month. Why must I pay for broken services??????<br> I want my line fixed or I wont pay.
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Telkom's replyOfficial
30 Aug 2015, 11:32Hello zylsman,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM140378
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM140378
Regards
Narriman
Telkom Social Media Team
Telkom's reply30 Aug 2015, 11:32
Official
Hello zylsman,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM140378
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM140378
Regards
Narriman
Telkom Social Media Team