Phone And ADSL installation

<p>I have paid telkom R700 Deposit end of June. im still waiting for them to install my phone and ADSL line which i require urgently for work and study purposes. when i phone telkom they keep telling me its a cable problem and pushing back the date. and they cant give me a set date when my line and internet will be installed. If there are cable problems this should be sorted out long ago. it should not be the consumers problem to be delayed due to the fact that telkom has faulty cables. does telkom not monitor and maintain their cables regularly? this is very disappointed as i am a new customer of theirs (well not yet officially) and am already receiving bad and delayed service from them. the worst part is that nobody at telkom seems to know whats going on or what the problem is.</p>