Phone/ADSL disconnected in error not reinstated

I have had to take to more than one social media platforms to try to get Telkom to respond and put my lines back on.I placed order in March for our Phone line and ADSL line to be transferred from Pretoria to Cape Town on 30th April. 2 days ago my ADSL line stopped working and yesterday they then switched off my phone as well.Telkom would not let me report a fault as they kept telling me it was not there fault. Many hours over 2 days spent on the phone trying to sort this out with no help from their customer service department. Had to then visit Telkom shop in Woodlands Pretoria to try and get some help. Was told there that they would look into this. None at Telkom wants to help and switch my service back on.I was told at Telkom Woodlands that this is a Telkom error so why not switch it back on Telkom? No one can tell me when I will get my service back. Telkom customer service drop my calls 3 times over past 2 days. I am digusted at there customer service as they dont seem bothered at all. This is not what customer service is about. Please Telkom do something about your customer service, train your staff to help with customers problems not drop phones.Please can i have my service