Phishing for ******* R200 "returned" debit orders

Telkom

I have now officially reached a point where I am sick and tired of your poor client service and service in the general. Today is the 4th of October - you have not attempted to deduct your monthly debit order - but already loaded an arrears amount on my profile???? Why is it my responsibility to follow up with you???? There is NO returned debit order OR attempts on my bank account from Telkom to deduct my account - and yet I did not receive ONE phone call from someone explaining the issue OR even the decency to ask to eft the funds - you are phishing for R200's every month!!!! This should be ******* as clearly this is what is busy happening here. I have kept every single phone call log within the last 4 months - even had to threaten a consultant 2 months back for a letter stating I am not in arrears as this is now becoming a monthly issue!!!

I will start to claim back lost working hours I had to spend with Telkom for the last 4 months, spending hours on the phone sorting out YOUR issues - so my last option now is the OMBUDS, you will be hearing from me soon.

This is PATHETIC that you do not give a damn about your customers!!!!