GS
Genevieve S

1 reviews | Active since Jun 2013

17 Mar 2016, 11:35

Phenomenal Service

Our company lines went down 4 weeks ago, and after a lot of back and forth, Nkanyiso came out last Monday and didn't leave until our lines were back up and running. He even gave me his cell number, for *just in case*.<br> <br> Murphy's Law; our lines went down again on Tuesday night after the lightning storm, and I got hold of Nkanyiso asking for his urgent assistance. He was on leave, but asked me to keep him updated. This morning he kept in touch with me, saying that he was working on the fault, and he's now just sms'd me to let me know that our lines are back up and running!<br> <br> Absolutely awesome service - Telkom you really have a great asset in Nkanyiso :)

0
Replies (1)
Telkom
Telkom's reply17 Mar 2016, 14:23
Official
Hello GenaS,

Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Keagan
Telkom Social Media Team

Best regards,