PHATHETIC SERVICE!

<p>I called telkom on the 3rd April to request for a cancellation of my contract as I am not getting what was sold to me and I dont afford their additional charges which they cant explain to me.</p> <p> </p> <p>I was advised to fill out a contract cancellation form which I did and send back, the turn around time was 30 days. I sent the cancellation form on the 25th May to ********** it is the 29 July I still have not recieved any feedback. Every call I make to their contact centre is a dead end as they always escalate the matter to the backoffice which just never bothers to get back to me.</p> <p> </p> <p>The sad part about this whole this is that if I was to stop your debit orders you will be very quick to list me as a slow payer on the bureaus. If I can't have what I was promised can I please have the final settlement.</p> <p> </p> <p> </p>