AV
Alma V

1 reviews | Active since Feb 2018

07 Feb 2018, 08:29

Phantom porting

If there was an option of not having any stars I would've chosen that one. Pathetic call centre, no escalation procedures or access to supervisors. All you had to do was migrate my existing telkom number to a different billing account and tariff. Now my number is missing and no ETA or feedback is at hand. No one can get hold of me!! I am an ex-Vodacom employee and have a relatively good understanding of how this works. Shaime on you Telkom #telkom #8.ta

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Replies (1)
Telkom
Telkom's reply02 Mar 2018, 15:31
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,