1 reviews | Active since Mar 2012
Pethetic ADSL line and service
I have app**** for an ADSL line with Telkom on 15 December 2017. Telkom lost the application and after lots of calls and costing us a fortune it was approve and only connected on 9 January 2018. In the 6 (six) months that I have had this line it was in a working state for 2 (two) months. We log the fault and then wait between 1 (one) to 2 (two) weeks for a technician to come and repair the line. The latest is that my line was down for a week, after repairing it was down again. Our line was taken and given to another Telkom customer. This took another week to be repaired and was told the line is to short and we have to wait 3 (three) weeks for an extender. Sifiso organized that this was not the situation. Our line was working for ONE day and AGAIN the line is down....... Telkom keep on telling us it is a Technical problem in our area and they are working on it. My neighbor has a WORKING line, as well as a friend that stays 2 (two) blocks away from us. I am NOT impressed with the service of Telkom and is now DEMANDING that this is sorter with immediate affect seeing that I pay for something that is nil en void in my situation.
