PN
Paul N
1 reviews | Active since Dec 2014
18 Nov 2015, 18:58
Personal profile wrongly *****ed...
Shock of my life. Got a call from my financial personnel regarding a messed up personal profile as I cannot finance anything. Telkom has apparently handed my account to ITC. This same account I physically terminated end of May or early June and a telkom personnel from Cape Town called me to confirm the termination mid-range. All outstanding moneys were cleared. Suddenly this! I'm flabbergasted and depressed about this.
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Telkom's replyOfficial
18 Nov 2015, 20:11Hello PaulosB,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169188.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169188.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply18 Nov 2015, 20:11
Official
Hello PaulosB,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169188.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169188.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media