MJ
Mark J

1 reviews | Active since Jul 2012

05 Mar 2016, 12:45

PEOPLE STAY CLEAR OF TELKOM, BAD SERVICE

Stay clear of Telkom, rather pay a bit extra for PEACE OF MIND. I have been **** to so many times from this multi million Rand concern. I get voice prompts informing me of upgrades and service interruptions, 48 hours pass and the following week a sms is sent with the same request. this has been on-going since the 10/02/16. Reference No's are given and nothing is done and it gets deleted or whatever. you call again and a new Ref No is given This one from the 18/02/16 Ref 1310crk18/02/16. Still nothing has been sorted or repaired. its been the whole month of Feb2016 I've had .03Mbps instead of my usual 1.8Mbps. im getting a Ping reading sometimes into the 1000's, that the disruptions on the line. You will get Telkom technicians calling you BUT thats as far as it goes. All the high class technicians are gone ! we left with the s****s, for jobs ! Don't even consider this company, rather pay that little bit extra and have PEACE OF MIND. Just a honest warning

0
Replies (1)
Telkom
Telkom's reply05 Mar 2016, 12:47
Official
Hello winmarx,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.

We apologise for any inconvenience caused.
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Kind regards

Wesley

Telkom Social Media Team