PENSIONER'S DISCOUNT TEMPORALY GRANTED AND REVOKED

In April 2017 I app**** for Pensioner's discount on my Telkom services. It virtually took months for them to complete this request. After granted the discount for one month, it was revoked again so that I now pay the old tariff before Pensioner's Discount. During the last month and a half I emailed the Billing division not less than three times with absolutely no response from Telkom.