RL
Ron L
1 reviews | Active since Dec 2017
01 Dec 2017, 10:29
Pensioner trying to cancel telkom service
I have been trying to cancel my ADSL service for over a year. It does not work and I wanted to move to a pensioners rate (can only do if no ADSL). I have given up trying to cancel ADSL and now want to cancel the whole telkom line. Still no answer. I have emailed several times and called telkom several times. there is no Telkom office within 100km of where I live.
I am 83 and need help to cancel this line. It is costing me R399 a month and I cannot get it cancelled.
Ron Lunt
Helpful (0)
Replies (2)0
Replies (2)RL
Ron L's updateReviewer Update
11 Jan 2018, 08:33My line was cancelled but I was not notified. I just discovered it no longer existes. I then received an account billing me for the period after the line was cancelled.
RL
Ron L's update11 Jan 2018, 08:33
Reviewer Update
My line was cancelled but I was not notified. I just discovered it no longer existes. I then received an account billing me for the period after the line was cancelled.
RL
Ron L's updateReviewer Update
22 Jan 2018, 10:33I have been trying to cancel my ADSL service for over a year. It does not work and I wanted to move to a pensioners rate (can only do if no ADSL). I have given up trying to cancel ADSL and now want to cancel the whole telkom line. Still no answer. I have emailed several times and called telkom several times. there is no Telkom office within 100km of where I live.
I am 83 and need help to cancel this line. It is costing me R399 a month and I cannot get it cancelled.
My line was cancelled but I was not notified. I just discovered it no longer existes. I then received an account billing me for the period after the line was cancelled.
11 Jan I posted on Hello Peter and still reply from Telkom!
Ron Lunt
RL
Ron L's update22 Jan 2018, 10:33
Reviewer Update
I have been trying to cancel my ADSL service for over a year. It does not work and I wanted to move to a pensioners rate (can only do if no ADSL). I have given up trying to cancel ADSL and now want to cancel the whole telkom line. Still no answer. I have emailed several times and called telkom several times. there is no Telkom office within 100km of where I live.
I am 83 and need help to cancel this line. It is costing me R399 a month and I cannot get it cancelled.
My line was cancelled but I was not notified. I just discovered it no longer existes. I then received an account billing me for the period after the line was cancelled.
11 Jan I posted on Hello Peter and still reply from Telkom!
Ron Lunt