PENSIONER BEING BUL**** BY TELKOM

Account *** I need help most urgently. As a pensioner- was sold telephonically the New Fixed line method-Telkom delivered a unit-It fast became apparent, that it is useless if there is loadshedding 23rd February 2020 emailed them and said no-way. March (had a violent hostage situation at home and then had no landline to get help!!! But the bottom line is now, I have received a final demand!!! First communication??!! (with all the months back rent also> I immediately told them to cancel it and fetch their unit. It can be checked, it has never been activated. But also awaiting COVD-19 emergency help as pension could not be accessed!! Are they even living in the same country, one wonders, where no food on the table either?? No way to even send a mail to them?? I am shortly 70 years old and on top of everything this nonsense!!