Pending resolution since March

<p>Begginig of march i wrote a complaint to Telkom on a double billing on the debit order and the amount of R700 that was caused by the random debit orders and random amounts. Cleo was assigned to resolve my case and she called and experienced network problems. She promissed to call and she never called. In may I wrote again to say that my case wasn't resolved and Lindani Shusha rep**** to say the case was resolved however his resolution was not related to my case. The original case number I was given is SM215912. The one that Lindani resolved was SM236841. Those are two different things and Im still waiting for Hello Peter Telkom to resolve my case.</p>