Pending order on on my ADSL Line

I finally got telkom to install an ADSL line at my residence after struggling for 8 months. After 2 days my internet stopped working. And what is more I could not get through to the telkom helpline after holding for hours. Niether did I recieve any response from telkom when I logged a fault online. <br> <br> This made me decide to move to Web Africa, and transfer my account to them. The transfer can now not be done because it is being blocked by telkom because of a pending order. I went to a telkom store and had the order cancelled, but after a week now the order is still being reported as active. Please remove this pending order from the queue as soon as possible. My telephone number is:***.<br> <br> I also expect you to sort this out with Web Africa, seeing as I have had to pay for services I did not receive. I have opened a call with Web Africa, just mail them at [Email Removed] and add \ [#***]: ADSL Line Prosessing "as the subject. If you need me to fill in any forms"