PENDING CASE on OLD LINE - Continued to be billed 5 months on!!!!

<p>Endless calls to call center staff who pass you from department to department. </p> <p>Facebook and Twitter managers reply with the same "Hi, as soon as feedback is available our team will share. Sorry for the delay. ^GTHi"</p> <p>AND the Online chat team who say they 'log cases' and nothing has been resolved since MAY. How many 'cases' have been logged vs. my accounts (must be 10?)</p> <p>We moved home 1 May, it is now 12 Sept and again I will be out of pocket as you will debit me for 2 lines.</p> <p>This is BEYOND a joke, and I am fuming. As Telkom has yet to 'close the origional phone line' and we are still being billed for this. Can SOMEONE capable of assiting me (at senior level) call me URGENLTY to get this done.</p> <p>I cannot put myself through holding onto your call center team.</p> <p> </p> <p>ANOTHER DISPUTE raised: ********** 3 (although this is a BILLING dispute, and the ACTUAL issue is that you have not closed my old line, the job is still PENDING - this was according to one of the many team memebers i have spoken to.) The issue is your side, as you have not completed this Job from 1 MAY.</p> <p> </p> <p>I need this resolved today!</p> <p> </p>