PAYMENTS TAKEN BUT NO INTERNET SERVICE PROVIDED

This refers to the emails sent to Telkom as well as previous telephone calls to them to get to sort out my complaint between February 2015 and 11 October 2015 but to no reply.<br> In the meantime, while Telkom has received more than my contracted payments in cash deposits when they previously submitted debit orders before my pay day until they were cancelled, they have suspended my lines and are failing to accept their fault in adding charges each time they cut off my lines and add related charges where it was their fault in billing me on a date that is not on our contract. I also have a mobile account (cell phone) with them which they are billing on the correct date and where their debit orders are always successful. <br> They (lady named Queen and a manager, Menzi Magubane) have failed to respond to my demand to Telkom fix my account by reversing all unnecessary debits and refunding me all the additional payments I have made to date in excess of the agreed amount of R249.00 per month. Their service is non-existant!!!<br> I discourage anyone out there who is still considering taking a contract with Telkom. They do not care at all for their customers. It is an embedded culture there!!!