Payments take 3 days or longer to reflect

I have to business ADSL lines through Telkom and as they are the only supplier in the area, I'm stuck with them. I made a late payment on my account and as thus my lines got suspended. I have no problem with this, as I know they have to protect their interest as well. My problem is that I made a payment on Friday (08/01/2016) at 07:53.<br> I phoned the helpdesk at 12:30 and they said I can send the proof of payment through to [Email Removed] to get the line reactivated. On Saturday I phoned Telkom again as these lines was still suspended only to be told that the system can only reactive the lines on Monday as this is an automated system. How can Telkom have a policy in place like this and why in a modern technology driven world where Telkom claims to be at the forefront, it still takes two or more days to get lines reactivted. Companies like this is killing the small business owner.