Payments Deducted from my Account

Hi<br> <br> Could someone please explain to me why I am being overcharged for my LTE contract.<br> <br> I had a previous complaint which was resolved. I requested to be upgraded since Telkom violated the Consumer Protection Act. I was therefore allowed to upgrade. But then I was charged a cancellation fee - which I believe is ******* based on the reason for my upgrade.<br> <br> And now I'm paying a monthly premium of about R800 which is not the price for the 50 Gig LTE contract.<br> <br> Please can someone explain.<br> <br> And I hope this doesn't take two months to resolve. You can't ***** my money. I don't want to threaten you again with ICASA. That was the only reason you granted my complaint last time. If I didn't know my rights as a consumer you would've walked all over me. So know that I still won't allow you to.<br> <br>