Payments are up-to-date but Telkom says it is overdue

<p>I've received my latest invoice and according to Telkom I'm overdue which I'm not since the debit orders did go through.</p> <p>So I tried calling Telkom to get help on this but the 081180 number only sometimes work and when I do get through you have to select 1, 2 or 3 and when I press a number the system respond by telling me I did not select anything and disconnects my call.</p> <p> </p>