PAYMENTS

TELKOM JUST CANT GET IT RIGHT!!!<br> <br> FROM THE START OF THE CONTRACT EACH MONTH BEEN HAVING PROBLEMS WITH THE ACCOUNT, FIRSTLY I WAS TOLD TO MAKE PAYMENTS DIRECTLY INTO TELKOM ACCOUNT BECAUSE THERE WAS SOME KIND OF PROBLEM ON TELKOM SIDE REGARDING THE DEBIT ORDER. FOR SOME REASON FOR THE PAST FEW MONTHS MY ACCOUNT HAS BEEN DEBITED AND I AM MAKING PAYMENTS INTO THE ACCOUNT. IT IS A REAL FRUSTRATION. AND FOR THE MONTH OF JULY, I MADE A DEPOSIT ON 29 JULY. ON 30th JULY MY ACCOUNTY WAS DEBITED, AND THEN AGAIN TODAY THE ACCOUNT WAS DEBITED, FOR WHAT REASON WE DONT KNOW, THIS ALSO HAPPEND IN THE MONTH OF JUNE. THE ACCOUNT HAS BEEN KEPT UP TO DATE SINCE THE 1ST MONTH. AND I HAVE BEEN FAXING THE PROOF OF PAYMENT TO YOUR ACCOUNTS DEPARTMENT<br> <br> PLEASE, I NEED ANSWERS AND A STATEMENT FROM THE START OF THE CONTRACT WITH ALL PAYMENTS MADE. AND DEBIT ORDER DATES AN PAYMENT DAY NEEDS TO BE CLARIFIED. ITS REALLY IN CONVEINIENT TO GO TO THE BANK TO REVERSE PAYMENTS ALL THE TIME FOR PAYMENTS THAT HAS BEEN MADE.<br> <br> I NEED ANSWERS