Payment paid into Telkom account and router still not active

I'm writing the Review with deepest dissapointment en outmost poor poor services that I have experienced with Telkom. On Friday the 28th of February 2025 they contacted me about payment they did not received, I made a payment arrangement for the 3th of March 2025 which I did made the payment into their account. I called them which was also very hard to reach them . I told them that I have made the payment they then told me that payment would reflect within 24-48 hours which was okay . I then called again they assured me again that payment would reflect within 48-72 hours. Today they told me that payment would only reflect within 14 days which as this is very inconvenient towards me because my child need to do his assignment what do I do now. Your business is very shifty really and now they expect me to pay again on the 15th what happened to my money . I'm leaving Telkom shame on you.