Payment not Acknowledged

<p>On 27 February 2017 I made an EFT payment to Telkom for R100 for data. My account was not credited with this amount. I sent proof of payment to Jacqueline Zanele Malumane but got no response. I complained on the Telkom website but got no response. If I owed Telkom R100 they would insist on payment. Why can they not acknowledge the fact that I have paid them R100 and not received a credit?</p> <p> </p>