Payment due what am I exactly paying?

Billing unsure still no feedback?

on the the 22 Of Sept I ordered an LTE for R99 a month the 25 received it within my 7 days I became awere of the 30+30 at R199 deal I was not offered this buy your first sales consultant or informed of special promotions. With in less than 7days 28-29 Sept I had a call back from a sales lady

I informed her of my desired change she very helpfully send an email to canceled my R99 as I was informed that I am allowed to. she then placed the desired promotion order.... she even phoned me back with a 40+40 deal at the same price

but till now I'm sitting with 2 contract's were I clearly indicted I can not afford both

Telkom to insure we have a succeful bussiness venture I require from you to amend my account so there is no misunderstanding in amount to be paid

I do not always have funds in my account therefore I need to make sure on debit date that the correct ammount is available I have explained this to both your call center agents! neither am I paying for both contracts as I clearly gave instructions to cancell one within my 7days as requested and informed by your consultant

so what am I exactly paying I will not be held responsible for bounced debit orders for negligence on your behalf

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