Payment continue to come through 6 months after cancellation

We left the Country on April and we closed the account. We sent the forms signed as requested to change the name owner. It din't work as few days later the procedure in Telkom changed so we have been requested to do the procedure with the new way. We did it, but nothing worked. Telkom suggested us to close the line and the new owner opened a new one. It was the 30th of Sept when we received the confirmation, but Telkom continues to charge me every month. Please close the line ********** 086 with immediate effect and stop to charge us. ame thing for the number ********** 354 which has been closed on the same date. Name of the owner is Emma Elizabeth Victoria Hedley, ID ********** 241081

Regards, Tomaso and Emma Aroldi Hedley