1 reviews | Active since Feb 2016
Paying service, but not receiving added benefits
I app**** for Telkom SmartHome Premium internet bundle in December 2015. <br> Part of the 24Month contract for SmartHome Premium bundle are two SIM cards. One with 150 Mobile Minutes and another with 2GB Mobile Data. <br> Also included as part of the deal is a Apple iPhone 4S, an Apple TV device, plus a 3G router.<br> I have not received any of this yet and enquiries to Telkom does not result in any progress.<br> <br> As I had a Telephone landline already, the ADSL service was activated quite quickly and I am enjoying 10240Kbps line.<br> All Telkom says is that they don't have stock of the Apple equipment. But what about the SIM cards. I need them for communication.<br> <br> I am paying for the service, but not receiving full benefit. <br> <br> Telkom: You are *****ing from me by not providing the promised services.
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Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201117
Regards
Noku
Telkom Social Media Team
