WP
Willie P

1 reviews | Active since May 2015

09 May 2017, 18:58

Paying R800 for 0.54 mbps line

<p>I've reported my slow speed internet line since February while paying R800 each month. I do not have Fibre cause our town don't have it yet so I have to use this line. My internet was reported for slow speed and intermitance. These guys keep sending me sms to say that they are busy but never sent any technicians here. They keep closing the fault without consulting me and asking me if the fault is resorted. It feels they just want to take my money and not give me what i am paying for. A technician phoned me and told me there is a underground cable damage cause he can here a metalic noise on his side but still nothing possitive. When I test the line, I get jumping reaction on both download and upload where the worst was 0.54 mbps. Should I still pay R800 for this???????????</p>

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