Paying for ZERO service

Dears The award for the most *********** company goes to Telkom. Its been almost a month now, my landline has been down, I haven't had any internet connectivity. I logged a call with Telkom and believe it or not, NOTHING has happened. They are clever when it comes to debiting my account but not smart enough to resolve issues! What a shameless organization! Telkom redefines the word USELESS! I do not think there is anything out on planet earth befitting of describing what USELESS is more than TELKOM. Shame, Shame, Shame on you! USELESS! USELESS!