tN
tavia N
1 reviews | Active since Aug 2015
26 Dec 2015, 17:15
Paying for unused service
Please help I need your complaint lines for me to log a dispute, for a contract that I am.paying at Telkom, and I have been sending emails with no f... help I am so ****ed right now. Now a debit order when off my account will nothing is fixed. I joined the contract online and I was been kept on hold since the 23 of november 2015. Because as a consumer I've been treated unfairly and I believe I firstly need to log a complaint with the the company then the ombudsman if resolution,. And I doubt it will be resolved.
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Telkom's replyOfficial
26 Dec 2015, 23:05Hello missamor,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181536.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181536.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply26 Dec 2015, 23:05
Official
Hello missamor,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181536.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM181536.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***