MM
Marietjie M
1 reviews | Active since Jan 2014
01 Mar 2015, 19:50
Paying for uncapped wifi with a router NOT working
Went for uncapped wifi contract with TELKOM. Got a DLINK router which only worked for less than a year. Received a new router- 300mbps-- suppose to be very strong.... but now new router also doesn't work AT ALL. TELKOM could not get it to work and they informed us they cannot help any further. Please help me. I am paying for a contract with TELKOM which is NOT working and the money is paid into TELKOM's account, but they cannot help me?I struggle with this one......
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Telkom's replyOfficial
02 Mar 2015, 08:29Hello MMMmmm111,
Thank you for making contact with us.
We tired contacting you with no luck.
An email will be sent to you to provide us with more information for further assistance.
We do value your business and apologies for the experience.
Your reference number: SM93074.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact with us.
We tired contacting you with no luck.
An email will be sent to you to provide us with more information for further assistance.
We do value your business and apologies for the experience.
Your reference number: SM93074.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply02 Mar 2015, 08:29
Official
Hello MMMmmm111,
Thank you for making contact with us.
We tired contacting you with no luck.
An email will be sent to you to provide us with more information for further assistance.
We do value your business and apologies for the experience.
Your reference number: SM93074.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact with us.
We tired contacting you with no luck.
An email will be sent to you to provide us with more information for further assistance.
We do value your business and apologies for the experience.
Your reference number: SM93074.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team