1 reviews | Active since Mar 2011
Paying for the wrong contract
A telkom sales agent sold a data package to me about 2 months ago. When I phoned telkom (let me just say that I struggle to get through and after multiple calls holding for longer than 25 minutes at time) the customer care agent told me that I only receive 5GB per month. That was not what the sales guy sold to me. He sold 15GB per month and a wifi modem. Can we please resolve this as I feel that a product was sold to me that is not what we agreed on.
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
