Paying for something that I do not have

Item: Telkom
Rating: 2
Author: Marius A

I have been to this branch at least once PER WEEK since 1 July 2015, when I signed my contract. TODAY IS 5 AUGUST 2015 AND I STILL DO NOT HAVE A DEVICE!! Every week I get promised that it will come in and each time I show up it is the wrong model and the model I want is \out of stock"!! YET"

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Replies (1)

Telkom's replyOfficial

05 Aug 2015, 15:52

Hello MariusVeru07,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM131943

Regards
Luleka
Telkom Social Media Team

Telkom's reply05 Aug 2015, 15:52

Official