JW
Janene W

1 reviews | Active since Sept 2018

24 Sept 2018, 16:33

Paying for something I don't have

So I have been waiting on a router to be sent to me since I did my upgrade. Whenever I call Telkom or even chat or go to a store the system is offline. I have been paying for something I don't have. Funny how Telkom is never offline when it's time to take your money every month. This is ridiculous. Being a long standing customer, this is the worst ISP to deal with where customer services are concern.

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Replies (1)
JW
Janene W's update06 Oct 2018, 08:10
Reviewer Update
Hi Again, So I'm taking no one is attending to my query. If nothing is going to be done about my simple query, I want my contract cancelled free of charge If I get charged for cancelling because of your horrible service, prepare yourself for the ombudsmen