Paying for Services not received

Refer to ***, there has been an ongoing break in service on the ADSL number related to this line for 6 weeks also regular breaks in voice coms, calling 10210 is pointless as they only keep logging new faults only to close it again even though the ADSL still does not work. There is absolutely no recourse for Telkom customers to take and the poor service rendered from Telkom is simply allowed to continue, I am fed up with Telkom and now have to resort to this platform in hopes that they can fix the issue and refund me for 6 weeks of no service and either get the line working properly or admit they can not provide the service advertised and we can call it a day.<br> <br> Regards<br> <br> Yet another Telkom victim