Paying for services I did not ask for and cannot cancel (their mailbox is full)!!!

Absolutely despicable how Telkom does business

Since Aug 2017, they have out of the blue added a 10mb/s uncapped line to my services without me ever asking for it. I have been using my own ISP for several years now. I have over paid by R2000 now.

The only servece I need is "DSL Fastest" not the rest

On top of it all when I want to send my cancellation document it says their mailbox is full, I CANT EVEN CANCEL WHAT I DIDN'T ASK FOR!!! Now should I take time out of my working day just to fix their peoples stupidity and lose money myself?

Completely unprofessional.

As soon as I have another option I will never use this horrible company ever again.

The only nice thing I can say is that the two people that helped me were very understanding and helpfull, they are: Peggy Zito and Kgabo Pheme.

Please telkom get your stuff in order, you used to be better than this.